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*** We will be upgrading the 311 mobile app beginning Wednesday, Sept. 26, 2018, at 10 p.m. The app will be available under the new name OurDallas, the week of October 1. City services can be requested during this time by dialing 3-1-1 or 214-670-3111. Thank you *** *** We will be upgrading the 311 mobile app beginning Wednesday, Sept. 26, 2018, at 10 p.m. The app will be available under the new name OurDallas, the week of October 1. City services can be requested during this time by dialing 3-1-1 or 214-670-3111. Thank you ***